Published on March 13, 2024 | Last Updated on December 11, 2024
In the digital landscape, where instant connectivity is paramount, businesses are rewriting the rules of communication to stay ahead of the game.
Enter the era of virtual WhatsApp numbers, enabling efficient and customer-centric interactions.
WhatsApp Virtual Number – What Is It Exactly?
A WhatsApp virtual number is a phone number that is not directly associated with a physical SIM card or a traditional telephone line.
Instead, it is used exclusively for communication within the WhatsApp messaging platform. This type of number is often referred to as a VoIP (Voice over Internet Protocol) or virtual number.
VoIP technology transmits voice and text messages over the internet. The primary purpose of a WhatsApp virtual number is to be used within the WhatsApp business messaging application.
Does WhatsApp Business Accept Virtual Numbers?
Yes, however, it depends on the provider of the virtual number whether their numbers work with the WhatsApp Business App.
In fact, using a virtual number for your WhatsApp Business account can offer various advantages, especially for businesses that operate online or remotely.
There are two ways of integrating a virtual number with WhatsApp Business. The easiest and cheapest option, which is suited to the majority of small businesses, is to simply download WhatsApp Business from the iPhone or Android App stores. This option has many useful features, such as away messages, quick replies and labelling.
The second option, which is typically used by very large businesses, is a more expensive and complex integration through the WhatsApp Business API.
WhatsApp Business provide an API (Application Programming Interface) that allows businesses to integrate WhatsApp into their communication systems.
This API supports virtual numbers, enabling businesses to engage with customers on the platform. Businesses can use the API to send notifications, alerts, and customer support messages through their virtual numbers.
Benefits of Using an Air Landline™ Virtual Number for WhatsApp Business
Having a virtual number that resembles a traditional landline imparts a sense of professionalism and credibility to your business. Customers often perceive businesses with landline numbers as more established and trustworthy.
This can be essential, especially for small businesses or startups looking to build a solid reputation in the market.
Let’s take a look at some of the benefits that Air Landline™ offers:
Privacy Protection
Using a virtual number for WhatsApp Business adds an extra layer of privacy. Instead of using personal mobile numbers, you can communicate with clients through your WhatsApp business virtual number.
This separation between personal and professional communication is essential for maintaining security.
Call Handling and Routing
Air Landline™ virtual numbers come with advanced call handling and routing features. Calls to your virtual number can be directed to specific departments or individuals within your organisation.
This ensures that customers are not left unattended when you are busy or on holiday (we also have a holiday mode!) and inquiries are routed to the right people, improving efficiency and providing a positive experience for your clients.
Efficient Call Handling
For businesses that receive a high volume of calls, having a business caller ID enables efficient call handling.
You can prioritise calls based on the identified caller, providing a better and more personalised customer experience. This can be particularly useful for new business teams, ensuring that important calls are promptly addressed.
Organised Call Tracking
The ability to search through call history makes it easier for you to track and locate specific calls. Whether it’s for personal or professional reasons, having an organised and searchable call history enables quick access to important conversations.
Instead of scrolling through an extensive list of calls, you can simply use our search function to find the contact or specific call you are looking for. This saves time and ensures that you can focus on the most relevant information.
Convenience at Your Fingertips
With the Voicemail to Email feature, you can conveniently access all of your voicemail messages directly from your email inbox. This eliminates the need to dial into a voicemail system separately.
You can listen to voicemails on the go, making it more accessible and time-efficient. Whether in a meeting, travelling, or simply away from the phone, checking voicemails through email adds flexibility to the communication process.
How to Get a Virtual UK Phone Number for WhatsApp Business
Getting a UK virtual number for WhatsApp Business can be a great strategic move for businesses looking to expand their reach and communication channels.
Let’s take a look at how to obtain one:
Step #1 – Choose Your Desired Area Code
Air Landline has 660+ area codes to choose from, each associated with a particular region, whether that is London, Birmingham, or Manchester. We have it all.
Where Do I Buy a Virtual Number for WhatsApp?
You can buy virtual numbers for WhatsApp business from Air Landline™. We provide a business number automatically according to the area code you have selected.
Are Virtual Numbers for WhatsApp Business Free?
With Air Landline™, once you’ve signed up for our monthly package of £9.99 + VAT, you’ll be given a phone number with the area code you requested, which you can use to set up WhatsApp Business.
This also gives you access to over 20+ free features, including call routing, caller ID, voicemail to email, call recording, welcome greeting, etc.
Step #2 – Set your Routing page correctly
Before you request the WhatsApp verification code, you need to ensure your call route is set to ensure you can receive the verification code. Visit the Routing page of the Control Panel, then set the following:
- Enable call recording: This is so you can listen back to the call, which will be useful for troubleshooting.
- Set the Incoming Caller ID: Ensure the “Incoming Caller ID displayed” is set as “Show My Air Landline Number”
- Remove Welcome Message: If you have added a welcome message, please remove it by tapping on “- Remove Welcome Message” above the welcome step.
- Divert to one mobile number only: If you’re diverting to multiple mobile numbers, please remove the mobile numbers so only one mobile receives the verification call.
- No Call Whisper: If you have added a Call Whisper, please remove it by selecting “No Whisper”
- Untick “Require keypad press”: If you have ticked the “require keypad press..”, please untick it.
Step #3 – Download WhatsApp Business
Once you have installed WhatsApp Business from the App Store or Google Play Store, open the application and follow the on-screen instructions.
You may be asked to grant certain permissions to the app, such as access to your microphone and storage. Accept these permissions to proceed with the installation.
Step #4 – Use Your Air Landline™ Phone Number
To set up your business profile, verify your phone number and enter your details.
Step #5 – Enter Your WhatsApp Verification Code
The primary purpose of the virtual number for the WhatsApp verification code is to confirm that the phone number entered during registration is valid and belongs to you.
WhatsApp sends the code through SMS or a phone call to the provided number. Enter this code into the app to verify your identity.
That’s it! You’re ready to get started!
Why Choosing the Cheapest Virtual Number Provider for WhatsApp Isn’t the Best Idea
In the professional world, the quality of communication is of utmost importance. Opting for the cheapest virtual number provider may result in poor call quality, dropped calls, and unreliable connections.
This can negatively impact your business communications, leading to misunderstandings and frustration.
What Makes Air Landline™ the Preferred WhatsApp Virtual Phone Number Provider
Air Landline™ ensures smooth and seamless integration with Business WhatsApp, one of the most popular messaging platforms globally.
This integration allows you to use virtual phone numbers for WhatsApp verification, making it an ideal solution for businesses looking to establish a presence on this widely used communication platform.
Over 400 5-Star Reviews on Trustpilot
TrustPilot is a widely recognised platform for customers to share their experiences with various businesses. The platform’s review system provides valuable insights into users’ performance and reliability.
Air Landline™ has accumulated over 400+ 5-star reviews, making us one of the highest-reviewed business phone number providers in the UK.
Call Recording
The call recording feature serves as an excellent tool for documenting important information. It allows you to keep a record of all your verbal transactions, ensuring that if clients renege on their terms, you will have proof.
Whether you are involved in business discussions, client meetings, or personal conversations, having a recorded copy can be valuable for future reference.
Business Voice Mail
The business voicemail feature allows you to manage and capture messages from clients and customers when they are unavailable to answer calls. This feature is especially useful during non-business hours or when employees are occupied with other tasks.
One of the best things about this feature is that you can personalise voicemail greetings to reflect your brand identity and provide relevant information to callers. This customisation helps in creating a professional image and sets the tone for the interaction.
Voicemail to Email with Transcripts
When a voicemail is left on your virtual WhatsApp number, the system automatically transcribes the message into text and sends both the audio file and the transcript to your designated email address.
This ensures that you receive voicemails promptly and in a format that is easily accessible.
No Landline Required: All Calls Are Diverted to Your Mobile
You can receive calls on your mobile devices regardless of your physical location. Whether you are in the office, working from home, or on the go, calls to your virtual WhatsApp number are diverted to your mobile phone.
This flexibility is especially beneficial for businesses with employees working remotely or frequently travelling.
There’s no need to invest in and maintain a physical landline infrastructure when you have Air Landline™ as a telecoms provider, making it an attractive option for small businesses and startups with budget constraints.
Local and National Numbers
When a business operates in different cities or regions, having a local number for each area helps establish trust with local customers. People are more likely to engage with a business that appears to have a physical presence in their community.
For businesses with a national customer base, a national virtual WhatsApp number allows them to reach customers across the country. This is essential for companies that want to maintain a consistent brand image throughout different regions.
FAQ on Virtual Number for WhatsApp
Who Is the Best Virtual Phone Number Provider?
We don’t lock you into a long-term contract; you can cancel anytime for free, and we also offer a 30-day money-back guarantee.
Can I Verify WhatsApp Without a Number?
Can I Have 2 WhatsApp Accounts on One Phone?
– Using WhatsApp Business
– Download and install WhatsApp Business from the App Store.
– Open the app and agree to the terms and conditions.
– Verify your phone number, which should be different from the one linked to your regular WhatsApp account.
– Set up your business profile with the necessary information.
Now, you have both WhatsApp and WhatsApp Business installed on your phone, each associated with a different phone number.
Can I Get My WhatsApp Verification Code by Email?
This is a security measure to ensure that the person attempting to set up an account owns the associated phone number.
What Is the Difference Between a Virtual Phone Number and a Phone Number?
Traditional phone numbers require a physical connection, and calls are routed through the existing telecommunications infrastructure through copper wires.
A virtual number for WhatsApp, on the other hand, is not tied to a physical phone line. It operates over the Internet and relies on Voice over Internet Protocol (VoIP) technology to transmit calls.
Virtual phone numbers can be assigned to any device connected to the internet, such as a computer, smartphone, or VoIP desk phone. They are not bound by geographical constraints and offer greater flexibility in terms of usage.
Where traditional phone services offer standard calling features like voice calls, texting, and voicemail, Air Landline virtual numbers often come with a range of built-in free features. These include call forwarding, voicemail-to-email, customisable greetings and many more.
What Is the Cost of a Virtual Number in WhatsApp?
Air Landline™ pricing model is simple, we charge £9.99 + VAT per month, that’s it, no hidden costs or charges. Subscriptions can be cancelled at any time for free, there’s no long-term contract, and you can get your money back in 30 days if you don’t like the service.
Summary – Virtual Number for WhatsApp
In conclusion, a virtual number for WhatsApp provides a useful solution for various communication needs. From enhancing privacy to connecting regionally or using WhatsApp, virtual numbers offer flexibility and convenience.
The most important thing to remember is to choose a reliable provider who offers multiple features, helping you increase work efficiency. By doing so, you can enjoy the benefits of using WhatsApp with a virtual number while effectively managing your communication preferences.
Are you ready to change the way you connect with your customers?
Get started today with your 7-day free trial today!