What is a 0330 Phone Number – Everything You Need To Know – Complete Guide

what is a 0330 phone number in the uk

Many businesses are now adopting VoIP telephone technology, such as 0330 phone numbers with BT Openreach; phone providers and the government are working together to replace the old PSTN (Public Switched Telephone Network), which is now considered past its usefulness as technology progresses. 

With that in mind, many are now choosing VoIP and virtual number providers for the first time, meaning they’ve got a choice of any UK area code with their new providers. 

Previously, phone providers issued numbers based on physical location. If, for example, you were located in Birmingham, you’d be issued with a number starting with 0121. 

Now that numbers no longer need to be issued based on location, businesses have a choice on which area code they choose, but what if you don’t want to be fixed to any location at all?

What is a 0330 number in the UK?

0330 numbers are non-geographic numbers used in the UK. They are not tied to a specific location, making them ideal for businesses and organisations operating nationwide.

As opposed to the 0121 code for Birmingham or the 0161 number for Manchester, 0330 is not fixed to any physical location and provides a nationwide prefix for businesses that operate all across the UK. 

How much does it cost to call a 0330 number?

Calls to 0330 numbers are charged at the same rate as calls to standard UK landlines (01 or 02 numbers).

Costs vary depending on your provider and calling plan, but many inclusive minutes packages cover them.

Most mobile providers now provide unlimited calling minutes with their inclusive packages, so it’s a really effective and cheap way for businesses to allow their customers to call them. 

Similarly, you can also use a 0330 national number to link to a WhatsApp business number, meaning that contacting customers via WhatsApp Business through chat is usually free for both parties if connected to WiFi – if connected via 4G or 5G, there may be data costs incurred.

What are 0330 numbers used for?

Typically, 0330 numbers are widely used by businesses, charities, and public service organisations such as government departments.

They are particularly popular with companies looking to offer a professional point of contact without tying themselves to a specific geographic location. 

Examples include customer service helplines, sales enquiries, technical support, and even booking systems. Their flexibility and cost-effectiveness make them an excellent choice for organisations of all sizes.

Can you have a 0330 landline number on your mobile?

Yes, with Air Landline, this is completely possible. 

0330 numbers are highly flexible and can be routed to any device, including mobile phones. 

This means you can maintain a professional, non-geographic business number while answering calls on your mobile.

It’s particularly beneficial for small business owners or remote workers who may not have access to a traditional landline.

For example, Air Landline offers unlimited call forwarding from a virtual VoIP number to your mobile.

You can even have multiple forwards placed on your number to ensure you never miss a call.

Is 0330 a free number?

No, 0330 numbers are not free, but they are considered low-cost and a great investment. 

They are charged at the same rate as standard landline calls. Many mobile and landline providers include calls to 0330 numbers in their inclusive minutes, so for most people, calling a 0330 number will not incur additional charges.

For pay-as-you-go users or those without free minutes, a small per-minute charge will apply.

Although most won’t pay extra to call these numbers, they should not be advertised as free-to-call numbers.

In comparison, 0800 is a toll-free number, and the caller will not incur any call charges. However, the receiver will instead be billed for the call.

What is the difference between 0330 numbers and 0333 numbers?

The primary difference between 0330 and 0333 numbers is nothing except their specific prefix, but in practice, both are part of the non-geographic 03 range and offer the same benefits and features. 

They are charged identically, included in call plans, and provide a professional appearance for businesses. The choice between the two often comes down to availability or simple preference.

Different types of 03 numbers

There are a number of different 03 numbers that signify different things for customers and consumers.

Below, we’ve detailed the different types of 03 phone numbers.

0330 and 0333 numbers

These are widely used by businesses for their flexibility and affordability. They are suitable for organisations of any size, offering a cost-effective way to communicate with customers.

0300 numbers

Reserved exclusively for public sector and non-profit organisations, these numbers signify trust and credibility while being affordable for callers.

0344, 0345, 0370, 0371, and 0372 numbers

These are specific to organisations transitioning from legacy 08 numbers to the 03 range, maintaining brand consistency while offering a fair pricing model for customers.

How to buy a 0330 number in the UK from Air Landline

Getting your own 0330 number from Air Landline couldn’t be easier, it can be done in just 3 easy steps and can be done in less than 3 minutes.

Select the 0330 area code

Signing up for Air Landline’s free trial takes just a few minutes. First, you need to select the 0330 area code.

select 0330 area code

Enter Mobile phone and Email Address

Then, enter your email address and the mobile phone number you’d like to divert your calls to.

enter your email address and mobile phone

That’s it! You’re Ready To Get Started

Lastly, you’ll be emailed your new number in the next few minutes, and that’s it!

You’re ready to get started. Give it a go and test your 0330 number by calling it.

You can then customise additional features, such as voicemail, call recording, and out-of-hours messages, to enhance your business communication.

You’re now ready to use your 0330 number to connect with customers nationwide!

your new 0330 number

How much does it cost to buy a 0330 number?

We’ll generate the number for you at absolutely no cost. You can use the service, call forwarding and other advanced features entirely free for a week with our 7-day free trial, and then after that, it’s just £9.99+ VAT per month with no contract, you can cancel at any time. Not only that, we offer a 30-day money-back guarantee and no hidden fees.

Is 0330 a premium number?

No, 0330 numbers are not classified as premium numbers. They are charged at the same rate as standard landline calls and are typically included in call bundles.

Why UK businesses need to have a 0330 number

The choice when taking a UK VoIP number is to get a number with a local area code in order to represent that particular area or, alternatively, get a number not tied to a particular area at all to give nationwide representation.

Here are some reasons why it makes sense to pick a 0330 number:

National presence

Having a 0330 number removes any geographic restrictions, allowing businesses to appeal to customers across the UK.

Professional image

A non-geographic number creates a perception of credibility and reliability, which can build customer trust.

Cost efficiency

For both the business and its customers, 0330 numbers are cost-effective compared to premium or international numbers.

Call routing flexibility

0330 numbers can be routed to mobiles, landlines, or even call centres, making them ideal for businesses with remote teams.

Advanced features

With Air Landline, you can get a great choice of advanced features such as:

  • Welcome message – You can set a personalised welcome message for your customers to hear as soon as they reach your number. If you’d prefer the personal touch, then you’re able to record your own voice, which will play automatically. If you’d rather, you can use our AI voice generator to send your message directly to your customers.
  • Know who’s calling from where – By getting a virtual phone number with Air Landline, you can see who’s calling you and which number they’ve called before you even pick up the phone, meaning you can be more prepared. If you’re off for the day or the weekend, you can see it’s a business call rather than a personal call and simply divert to voicemail or call back when you’re in a better position to talk. 
  • Hold music – You can select hold music from our library so that if you’re not able to get to your customers straight away, they get a professional experience rather than simply hearing the phone ring and ring until the call ends. 
  • Log your calls – You can select call recording so that you never miss anything in your customer interactions, with the ability to go back and listen to calls that might be important or have details you need to go back to and log. 
  • Missed call notifications – If you miss a call, then you’ll get an instant email update from us telling you who called and when so that you can return the call as quickly as possible.
  • Recorded Voicemail – You can record your own voicemail message so that if you do miss a call and your customers hit the voicemail, you can give it a personal touch, and they’ll know that you’ll get right back to them as soon as you can. 
  • Log your voicemails – You’ll get an instant email notification if you receive a voicemail with the recording attached so that you can file these in your emails, or you can simply go back at your convenience and see what you’ve missed. 
  • WhatsApp Business integration – If you’d like the ability to WhatsApp your customers with your Air Landline number, that’s not a problem. We can get that set up so that you’re able to interact over WhatsApp Business with your professional business number, which gives far superior and professional service compared to traditional methods. 
  • Recorded call history – Go back through your call history via the user panel anytime you need so that if, for whatever reason, you need to go back and see who’s called you or vice versa, you can get this information whenever you need. 

What type of business uses a 0330 number?

0330 numbers are used by a variety of businesses, including e-commerce platforms, financial institutions, customer service centres, and even sole traders. 

Any organisation that wants to serve a UK-wide audience can benefit from having a 0330 number.

Benefits of a 0330 number

As with any service, there are always upsides and downsides, here are some of the benefits of claiming a 0330 number:

  • Nationwide accessibility without being tied to a location.
  • Affordable call rates for customers and businesses.
  • Included in most mobile and landline plans.
  • Flexibility in routing calls to multiple devices or locations.
  • Enhances the professional image of any organisation.

Disadvantages of a 0330 numbers

While 0330 numbers have many advantages, there are some potential drawbacks to consider:

  • Not Entirely Free for Callers: Although non-geographic landline 0330 numbers are charged at the same rate as local landline numbers, they are not free unless included in a caller’s phone plan. This could deter some customers who are unsure about the potential cost.
  • Lack of Geographic Identity: For businesses that rely on a local presence or want to be associated with a specific area, a 0330 number may not be ideal as it lacks geographic association. Customers who prefer to deal with local companies might perceive a 0330 number as impersonal.
  • Misconception Among Callers: Some people might mistakenly believe that 0330 numbers are premium-rate or expensive to call. This can discourage potential customers or lead to fewer incoming calls, especially from those unfamiliar with the pricing structure of non-geographic numbers.
  • Setup Complexity for Some Users: While providers like Air Landline offer straightforward setup processes, businesses unfamiliar with virtual numbers may find it slightly confusing to configure features like call routing, voicemail, or analytics tools.

What area code is 0330 associated with?

0330 isn’t associated with any particular area code and is instead a nationwide number that was created with no specific association and allows businesses to service customers all over the UK. 

FAQ

We work with and help thousands of customers all over the UK and often get asked for advice.

Here are some of the questions we get asked most frequently:

How to get a 0330 number for free
Just follow our easy 3-step process for signing up for a completely free 7-day trial, and you’ll be emailed your brand new cloud 0330 number in less than 3 minutes. 
How much does it cost to call a 0330 number with EE?
As with most providers, EE usually includes unlimited calls to landlines in their package bundles.

If that’s the case, then it costs no extra than the monthly cost of your plan. If your bundle doesn’t include unlimited landline minutes, it’s 30p per minute, but this depends on your agreement with EE, so it could be more or less. 
Are 0330 numbers generally government phone numbers?
No, government numbers are generally found to be 0300 or 0345 numbers. 
Do hospitals generally use 0330 numbers?
In most cases, hospitals tend to use localised dialling codes for the area that their trust is in, but for national NHS departments, they may use 0330 numbers. 
Are 0330 numbers free to call on Mobile?
They’re not usually freephone, as is the case with 0800 call centre numbers, which are toll-free to the caller, but the number owner picks up the call charge.

0330 are, however, usually included with call bundles with most providers and, therefore, not subject to any extra costs outside of your plan.
Do you get charged for 0330 numbers from a mobile?
Usually not, but it’s worth checking your tariff menu with your provider.

Most mobile providers include landline calls within their call bundles, so it’s unlikely you’d be charged extra, but you should always double-check.

Summary – 0330 phone number

A 0330 number is an excellent and cost-effective way to have a national representation when dealing with customers without needing extra software. 

Due to the fact that it’s not fixed in any particular local area, it has a presence all over the UK. It can provide businesses with a professional way for their customers to learn to get in contact with them. 

Because 0330 numbers are considered a local rate or landline type call, most providers include them in their inclusive call bundles.

So it’s unlikely that customers, teams or managers would be charged any extra for calling the number than they would any other local number. 

With Air Landline, you can sign up for a 0330 phone number,  shorter and easier to remember compared to international numbers, in just three simple steps:
Sign up for our free 7-day trial, select the 0330 area code, enter your mobile number and email address, and we’ll email you your number. 

After your free trial has ended, you have the option to stay and move over to our monthly subscription at the cost of just £9.99 + VAT per month, and for that, you’ll get tons of great advanced call features such as show a personalised greeting message, call management, call recording and unlimited call forwarding to a mobile number.