Enterprise Phone System – Superior Business Communication

Published on September 23, 2024 | Last Updated on December 11, 2024

In today’s fast-paced business world, a robust phone system is vital for seamless communication and productivity.

Enterprise phone systems offer advanced features that surpass traditional phone lines. They integrate with your infrastructure to streamline communication and enhance interactions.

At Air Landline, we provide advanced business communication software that ensures your business operates smoothly with flexible, scalable, and professional virtual phone systems.

What Is An Enterprise Phone System?

An enterprise phone system is a communication solution for large businesses or organisations with high call volumes and complex needs.

Unlike standard phone systems, which may only handle essential call functions, enterprise phone systems have advanced features like call routing, voicemail management and auto attendants.

Depending on the organisation’s requirements, these systems can be either cloud-based or on-premise.

They centralise communication and offer seamless connectivity across different departments to ensure smooth, professional internal and external interactions.

How Does It Work?

Enterprise phones primarily operate through two key technologies: Cloud Private Branch Exchange (Cloud PBX) and Voice over Internet Protocol (VoIP).

• Cloud PBX: This system works by hosting the core functions of a traditional PBX system, such as routing and switching calls, in the cloud. Instead of relying on physical switchboards and infrastructure, everything is managed online. Communications are routed through a central, cloud-based switchboard, ensuring smooth communication between team members and clients. The Cloud PBX system retains all the advanced features of PBX without on-site hardware.
• Voice over Internet Protocol: VoIP is another common. Rather than using traditional phone lines, it employs Session Initiation Protocol (SIP) to transmit voice data over the internet. This system is ideal for businesses with multiple locations and deskphones, enabling seamless communication over long distances. Additionally, it integrates with other communication methods, such as video conferencing and instant messaging, providing a complete unified communications solution. It is often hosted on a dedicated server, enhancing its reliability and performance.

Why Your UK Business Needs a Business Phone System

A business phone system is essential for UK companies looking to enhance communication and streamline operations.

First and foremost, it helps save money by eliminating the need for multiple phone lines or expensive traditional systems.

Business communication solutions, like those offered by Air Landline, provide cost-effective alternatives without sacrificing quality or reliability.

In addition to cost savings, a business phone system significantly improves a company’s professional image. With features like call routing, custom greetings, and voicemail, businesses can present themselves as organised and responsive, regardless of size.

It ensures your operations are well supported, providing consistent and dependable communication capabilities.

Moreover, it enables companies to deliver exceptional customer service. Communications are directed to the right person or department quickly, reducing wait times and ensuring customers feel valued.

Integrating features like AI-powered voicemail transcriptions also helps ensure that no customer inquiry goes unnoticed.

Finally, a business phone system streamlines workflow by centralising communications and allowing for smoother collaboration across teams.

With advanced call management features, businesses can maintain efficiency even during peak times, keeping operations running smoothly.

How Much Does Air Landline’s Enterprise Business Phone System Cost?

Air Landline offers a competitive pricing model for its enterprise business phone system, designed to suit the needs of businesses of all sizes.

For just £9.99 (+VAT) per month, you’ll receive unlimited calls and access to key features with no hidden fees.

Additionally, Air Landline offers a 30-day money-back guarantee, allowing you to experience the benefits risk-free.

Benefits of Enterprise Telephone System

Whether you are a small business aiming to grow or a large business managing high call volumes, this phone system is a strategic investment that enhances your internal processes and customer interactions.

Below are key benefits that businesses experience:

Builds Credibility and Authority

A professional phone system gives your business the polish it needs to make a great first impression.

With features like call forwarding, custom greetings, and voicemail options, your business comes across as reliable and established, helping build trust with clients and partners alike.

Improves Sales Potential 

A well-organised phone system enables faster response times, leading to better customer service and improved sales opportunities.

With features like call routing, voicemail transcriptions, and the ability to handle multiple calls, you’ll never miss a vital customer inquiry, helping boost your sales potential.

Enhances Scalability

As your business expands, so does your need for a more robust communication system. Enterprise phone systems, like those offered by Air Landline, are built to scale.

You can effortlessly add new numbers, extensions, or features, ensuring your telephony system or customer centre grows with customer demand.

Start with a FREE 7-Day Trial

Getting started with Air Landline’s phone system is quick and easy.

We offer a 7-day free trial to experience all the benefits before making any commitments.

No contracts or hidden fees—just seamless communication solutions for your business.

Follow these simple steps to begin:

Step 1: Choose Your Area Code

Select the local area code for your new business number. With 100% UK coverage, you can pick an area code that fits your location and business identity.

Step 2: Link Your Number & Email Address

Let us know which mobile number you want to divert your business calls to, and confirm your email address.

Step 3: It’s Time To Get Started!

In the next few minutes, you’ll receive an email with your brand-new virtual landline number!

That’s it—you’re ready to get started!

Air Landline Vs Alternatives

When choosing a business phone system, you must compare different options to find the best fit for your needs.

Air Landline offers a robust solution with various features that distinguish it from other providers.

Here’s a detailed comparison of what to expect when working with Air Landline and other providers:

Over 500 Business Customer Reviews

Hearing from other users can provide invaluable insights into the quality and reliability of a service when choosing a business phone system.

At Air Landline, we take pride in the feedback from our extensive customer base.

Here’s what some of our customers say about their experiences with Air Landline.

Emily
Rated 5 out of 5 stars
Great value and perfect for our small business …
We have used Air Landline for our startup business and it has been brilliant. Set up was quick, the communication (emails when you get a voicemail etc) is really helpful.
Being able to choose a national number is great as we roll our business out as well.
It’s good value and perfect for our needs.

I would recommend it to other small businesses.

James Walker
Rated 5 out of 5 stars
Really happy with the service
We’ve been really happy with the service provided by Air Landline. We were looking for an alternative provider with affordable pricing and we have been very pleased.
The built in pre-recorded message feature that gives our business a professional feel even before a call has started.

Kelly Blake
Rated 5 out of 5 stars
Go for it
I’m very busy and avoided having a number on my website. I also wasn’t prepared to put my mobile number up. This company popped up on my instagram and after looking into it I decided to purchase a line. Everything is easy to set up and the holding operator sounds really professional. I’m pleased with the service.

David Hicks
Rated 5 out of 5 stars
Fantastic Service at a Fantastic Price.
I have been with Air Landline for two months and have had no problems to date. The customer service is great, the telephone service is feature packed and allows me to get my weekends back with the opening hours feature which allows you to set time each day to route calls to you and when you route them to voicemail ( which is also included). Loving Air Landline to date and would recommend.👍🏻

Shaun Day
Rated 5 out of 5 stars
Great service at an excellent price.
We chose Air Landline for our business, so we could direct phone calls to multiple mobiles. This works perfectly.
However, we also discovered lots of additional features which have proven really useful.
Initially we had two lines, as our needs changed we had to cancel one of them, this proved to be a quick and simple process, with no fuss.
Highly recommend this service.

Air Landline Enterprise Business Systems Features

Air Landline’s Enterprise Business Services are designed to offer a comprehensive suite of features catering to modern businesses’ diverse needs.

Here’s a look at the key features that set Air Landline apart:

• Call Forwarding: Seamlessly redirect a call to any number you choose, ensuring you never miss an important call.
• Auto Attendant: Automate call routing with a professional greeting, directing callers to the appropriate department or individual.
• Answering System: Manage incoming communications efficiently with our integrated answering system that handles every call promptly.
• Local and National Phone Numbers: Choose from various local or national area codes to give your business a regional or nationwide presence to make global telecommunications.
• Divert a Call to Your Mobile Phone: Receive incoming dial-ins on your mobile, making it easy to stay connected wherever you are.
• Business Communication Heads Up: Get notified of incoming business calls to prepare for essential conversations in advance.
• Business Voicemail: Professional voicemail systems to manage and retrieve messages from clients and colleagues.
• Business Welcome Message: Create a lasting impression with a customised welcome message for incoming communications.
• Call Recording: Record client conversations for quality assurance, training, or compliance purposes.
• Multiple Mobile Diverts: Forward calls to multiple mobile numbers simultaneously or sequentially, ensuring they reach the right person.
• Out-of-Hours Voicemail: Inform callers when your business is closed with a dedicated out-of-hours voicemail system.
• Voicemail Transcription: Convert voicemail messages into text for easy reading and reference.
• Custom Greetings: Personalise greetings and messages to reflect your business’s brand and values.
• Holiday Voicemail: Set up special voicemail messages for holidays or extended absences.
• Add Much More: Explore additional features tailored to enhance your business communication strategy.

Air Landline provides a versatile and feature-rich phone system that helps you manage your communications with ease and professionalism.

Sectors We Serve

Air Landline’s business systems are designed to meet the diverse needs of various sectors, providing tailored solutions.

Our flexible and feature-rich systems are ideal for businesses across multiple industries, ensuring they stay connected and organised no matter their size or scope.

We proudly serve a wide range of sectors, including:

• Call Centres
• Schools
• Healthcare
• Dental Practices
• Estate Agents
• Solicitors
•  Tech Businesses
• Construction Businesses
• Government Agencies
• Restaurants
• Accountants
• Churches
• Museums
• Automotive
• Retail
• Franchises
• And Many More…

Whether you manage a busy call centre, run a school, or operate a retail business, our business phone system is equipped to handle your unique communication needs.

What Will Happen to Landlines In 2027?

In the UK, a significant transition is set to take place in 2027, with the planned switch-off of the technology that currently powers traditional landline phones.

The Public Switched Telephone Network (PSTN), which relies on outdated copper wiring, is being phased out in favour of more advanced technology, Voice Over Internet Protocol (VoIP).

This shift is driven by the need for a more efficient and reliable communication infrastructure. The PSTN will be replaced by Voice Over Internet Protocol, a modern system that uses the Internet to transmit voice data.

This transition promises enhanced call quality and additional features, but it also means that businesses relying on conventional landlines must adapt.

While the switch to Voice over Internet Protocol is scheduled for 2027, there is speculation within the industry that the deadline might be extended.

As the date approaches, phone companies are ramping up efforts to ensure the new infrastructure is ready, making it essential for businesses to start planning their transition to VoIP phone systems.

FAQs

Takeaway – Enterprise Phone System

By leveraging a robust enterprise phone system, businesses can improve their internal and external communication, build a more professional image, provide superior customer service, and drive overall efficiency.

The shift to modern phone solutions enables companies to stay competitive, adapt to evolving needs, and foster a more dynamic work environment.

For businesses looking to experience these benefits, starting with a free trial of Air Landline’s business phone system can be a valuable first step toward transforming your business’s communications.